Order a new bin

If you need to order new bins, you can do it online. You’ll need to register for MyAccount. It only takes a few minutes to register and you’ll be able to access a variety of online services 24 hours a day.

You can order additional recycling boxes and food waste containers free of charge.

Our crews deliver around 3,000 recycling and waste containers for new properties, extra capacity and replacement containers each month. We are currently working at 75% of all containers delivered within 28 working days. 

Your recycling bin may be reconditioned rather than new. 

To get rid of broken recycling boxes, please take them to your nearest recycling centre.

Each household can only have one black rubbish bin. The standard size is 180L. If your black wheelie bin is lost or damaged you will need to contact us to arrange a replacement. 

Please email recycling&waste@n-somerset.gov.uk with your address and details of the problem with your black bin and an officer will help. 

If you find your bin is always filling up too quickly before your collection day, check to make sure you are recycling as much as possible. There may also be other ways you can reduce your waste.

If you need more waste capacity

People who may struggle with a three-weekly black bin collection due to:

• medical needs
• children in disposable nappies or
• a larger household 

may qualify for additional capacity for their rubbish. 

However, during the changeover to three-weekly black bin collections we are asking households to give it a go, you may be surprised.

If you do struggle, you may qualify for additional waste capacity for your non-recyclable waste. An application form to request this will be available from the end of June.

If you want to order a garden waste bin, you’ll need to sign up to the garden waste service. 

You can buy a 220 litre compost bin from us for £10 including delivery.

If you have recycling boxes, a red bag or food waste containers that have broken or gone missing, you can request for a replacement through MyAccount.

We will not collect the damaged containers. You can take any damaged containers to one of the recycling centres. 

If you have a garden waste bin that you don’t need and are not currently receiving collections from, you can request for it to be removed through MyAccount.