If you order a new bin, we will deliver it as soon as possible. During busy periods it could take up to six weeks.
Order a new bin
If you need to order new bins, you can do it online. You’ll need to register for MyAccount. It only takes a few minutes to register and you’ll be able to access a variety of online services 24 hours a day.
Recycling boxes and food waste containers
You can order additional recycling boxes and food waste containers free of charge.
Please be aware that we are limiting orders to two recycling boxes per household.
This way we can fulfil the container orders that are currently on the delivery list and everyone has the chance to order boxes if needed.
Recycling should be sorted into two boxes and materials separated as shown:
- box 1 - plastic and metal mixed with paper separate
- box 2 - cardboard and cartons mixed with glass separate
- other items - such as small electricals, batteries, spectacles, or textiles and shoes can be placed separately in loosely tied bags and presented in either box
Black rubbish bin
Each household can only have one black rubbish bin. The standard size is 180L. If your black wheelie bin is damaged you can request a replacement using the online form.
If you find your bin is always filling up too quickly before your collection day, check to make sure you are recycling as much as possible. There may also be other ways you can reduce your waste.
Larger bin request
In some circumstances we are able to provide a larger 240L black rubbish bin.
To apply for this, you will need to complete and return an application form, which includes a two-week waste diary. Once completed, send your form and request to wasteman@n-somerset.gov.uk and an officer will contact you to discuss.
Garden waste bin
If you want to order a garden waste bin, you’ll need to sign up to the garden waste service. You can order a maximum of two bins. The garden waste service costs £50 a year per bin.
Compost bin
You can buy a 220 litre compost bin from us for £10 including delivery.
Replace or return bins
If you want to replace a missing or damaged bin, or you no longer require your bins, sign in to MyAccount to let us know. Once you have submitted your request, please ensure that you leave your container in an accessible place for the crew.
If you have a garden waste bin that you don’t need and are not currently receiving collections from, you can request for it to be removed through MyAccount.