If you order a new bin, we will deliver it as soon as possible. During busy periods it could take up to six weeks.
Order a new bin
If you need to order new bins, you can do it online. You’ll need to register for MyAccount. It only takes a few minutes to register and you’ll be able to access a variety of online services 24 hours a day.
Recycling boxes and food waste containers
You can order additional recycling boxes and food waste containers free of charge.
Black rubbish bin
Each household can only have one black rubbish bin. If your black wheelie bin is damaged you can request a replacement using the online form.
If you find your bin is always filling up too quickly before your collection day, there may be other ways you can reduce your waste.
Garden waste bin
If you want to order a garden waste bin, you’ll need to sign up to the garden waste service. You can order a maximum of two bins. The garden waste service costs £50 a year per bin.
Compost bin
You can buy a 220 litre compost bin from us for £10 including delivery.
Exchange, replace or return bins
If you want to replace a missing or damaged bin, exchange your garden waste bin for a different size, or you no longer require your bins, sign in to MyAccount to let us know.