Bins and recycling
Garden waste customers
Garden waste customers will receive a collection once every four weeks until December. This is when collections usually revert to that frequency under normal circumstances. See our changes to the garden waste service page for more information.
Please download the latest garden waste collection calendar for your address as your collections date will have changed.
Crews are doing their best to get to all properties on their scheduled collection days however they are still under pressure and may need to catch up on subsequent days.
If your garden waste is not collected on your scheduled day, please take the following steps:
- Check the missed collection report as the crew may already be aware that you have been missed. If your road is listed, you don’t need to take any action and a crew will be back to collect your bin. You can see the revised collection date on the report.
- If your road is not listed, log a missed collection within 24 hours of your scheduled collection day.
The consultation on our new Recycling and Waste Strategy is now closed. Thank you to everyone who participated, we received over 1500 responses.
We are now considering the feedback and we will publish our finalised Recycling and Waste Strategy (for the next 10 years), later this year.
Types of waste
Find out what to put in your recycling, food waste, rubbish and garden waste containers
Recycling and rubbish collections
Search for your next collection dates, report a missed collection and arrange assisted collections
Locations and opening times of recycling centres, what you can bring and how to get a vehicle permit if you need one
Reduce and reuse
How to reduce your household waste and how we reuse items at our recycling centres
Information about disposing of commercial waste and our business waste service
Order a new bin
How to order or exchange black wheelie bins, recycling boxes, garden waste bins and compost bins