Contact us

Information about all council services is available on this website. Try using the search bar at the top of the page to find what you are looking for.

Our contact centre offers a web chat service during working hours, usually 9am to 5pm, Monday to Friday. 

If there is an agent available, you will see the chat button showing on the web page. By using chat, you will be talking to our contact centre which will save you having to make a phone call.

If you need to contact our waste team, sign in to MyAccount to make an enquiry or raise a concern about the service.

If you need to contact our planning team, you should use the planning enquiry form.

For any other enquiry, use our general enquiry form.

You can telephone us during office hours on 01934 888 888. Your call will be answered by an automated service. Just ask for the council service that you require and you will be put through to a team who will be able to help.

Most council services can be accessed through this website saving you having to telephone us or visit our offices.

Town Hall, Walliscote Grove Road, Weston-super-Mare, BS23 1UJ.

If there is something wrong with the website, report it to us. We won’t contact you unless we need more information. Our website editors do not have access to your individual records.