If you’re trying to find out about our services during the coronavirus outbreak, or want to know where you can get support, visit our North Somerset Together pages
Contact us
If you have made a COVID-19 business grant application and want to follow up on it, email us at n-somersetnndr@liberata.com
Online
Information about all council services is available on this website. Try using the search bar at the top of the page to find what you are looking for.
Web chat
Our contact centre offers a web chat service during working hours, usually 9am to 5pm, Monday to Friday.
If there is an agent available, you will see the chat button showing on the web page. By using chat, you will be talking to our contact centre which will save you having to make a phone call.
If you can’t find what you’re looking for, use our enquiry forms
If you need to contact our waste team, sign in to MyAccount to make an enquiry or raise a concern about the service.
If you need to contact our planning team, you should use the planning enquiry form.
For any other enquiry, use our general enquiry form.
Telephone
You can telephone us during office hours on 01934 888 888. If you need to contact us in an emergency outside office hours call 01934 622 669.
In person
Most council services can be accessed through this website saving you having to telephone us or visit our offices.
Complaints and feedback
Postal address
Town Hall, Walliscote Grove Road, Weston-super-Mare, BS23 1UJ.
Report a website problem
If there is something wrong with the website, report it to us. We won’t contact you unless we need more information. Our website editors do not have access to your individual records.
Violent and aggressive behaviour
We will treat you politely and with respect. We expect you to treat us in the same way. We will not tolerate:
- abusive, intimidating or threatening behaviour
- swearing and offensive language
- shouting on the phone
- racial abuse
- any form of discrimination