Benefits and support

Due to annual billing, our Citizen Access platform will be unavailable on Wednesday 4 March. During this time, you will be unable to look up any of your Council Tax or benefit details, and our customer service team will not have access to view your records. 

We apologise for the inconvenience and aim to have the system up and running again as soon as possible.

Universal Credit and Housing Benefit

Find out if you can claim Universal Credit or Housing Benefit, how much you might be entitled to and how a discretionary housing payment can help if you're short on rent

Council Tax reduction

Information about what Council Tax reduction is, how we work out what you could be entitled to and how to claim it

Welfare provision scheme

The welfare provision scheme could give you short-term financial help in a crisis

Report benefit fraud

Find out how to report Housing Benefit or Council Tax reduction fraud

Other benefits and support

Information about food banks, free school meals, home to school transport and how to get discounts in our leisure centres

Cost of living advice and guidance

Details on help available to you and how to find the right support

Benefits calculator

Use our benefits calculator to find out what benefits you might be entitled to