Garden waste service

We’re introducing an annual charge for garden waste collections from Thursday 1 April.

Why we have made these changes

Council finances are under pressure, even more so this year, but it has not been an easy decision. The income generated from charging for garden waste will make the service self-financing and free up resources to protect essential services. 

The changes being made will also make a positive contribution to our carbon emissions target by encouraging and supporting more home composting. Composting is the most environmentally sustainable way to dispose of garden waste.

New annual chargeable garden waste service

From Thursday 1 April 2021 we will only be collecting garden waste from properties that have signed up and paid for the new chargeable service.

Garden waste is collected fortnightly for most of the year and monthly during the December, January and February when less garden waste is produced.

Your collection day will not change when you sign up to the new service.

You can pay for a maximum of two garden waste bins per property.

If your household is signing up to the garden waste service for the first time, you'll be given a 240L bin.

If your household was registered for the old garden waste service and you have a smaller bin, you should continue to use this bin. You can make a request to exchange your smaller bin to the larger size.

Garden waste bags - three sacks are equivalent to one bin - are still available to properties that are on a sack service for general rubbish.

When you’ve signed up and paid for the garden waste service you will be sent a letter with a permit sticker for your bin, or a tag for bags. All bins which have been paid for should have the permit displayed for the crew to easily identify and collect it.

The crew will also have the addresses of the households who have paid for the service in the vehicle and will only be collecting from those properties.

How much the new garden waste service will cost

The new garden waste service will cost £50 per bin for collections for a one-year period. The service runs from 1 April to 31 March each year. There is an ‘early bird’ 10% discount on your first bin if you sign up and pay by Sunday 28 March 2021.

If you sign up and pay for the service you will receive garden waste collections for a one-year period between from Thursday 1 April 2021 to Thursday 31 March 2022.

You can sign up at any point during the year however, it will still cost £50 for the remainder of the year until 31 March 2022.

If you're on a low income

If you qualify for the Council Tax support scheme you will also qualify for a reduced rate on the garden waste collection service.

The percentage of discount applied will be the same as the percentage discount received for Council Tax and this will be done automatically based on your address.

If you don't want to pay for your collections

If you don’t want to pay, garden waste can be composted at home which is the cheapest, most environmental-friendly and sustainable way to manage garden waste.

Alternatively, you can take garden waste to one of the three recycling centres in North Somerset free of charge.

If you already have a garden waste bin

If your household already has a garden waste bin, you will receive a letter in early March which explains the new service and how to sign up.

The terms and conditions of the previous garden waste service state the £25 one-off registration fee was for the administration of the service and customers are not purchasing a bin. All bins remain the property of North Somerset Council.

We won't be able to collect any unwanted garden waste bins straight away. We'll let people know how we will do this later in the year.

If you move home

The garden waste bin is registered to one address only. If you move, the new residents will benefit from the remainder of the collections for the year. Please do not take the bin with you as it will not be collected from your new address. If you don’t have a collection at your new address but you would like one, then please sign up and pay again.

How to sign up for the service

You can sign up to the new paid-for garden waste service online through MyAccount.

If you don't have a MyAccount, it's quick and easy to create one.