Garden waste service

Image

We’ve introduced an annual charge for garden waste collections from Thursday 1 April 2021.

Why we introduced an annual charge

Council finances are under pressure, even more so this year, but it has not been an easy decision. The income generated from charging for garden waste collections will make the service self-financing and free up resources to protect essential services. 

We are also encouraging and supporting more home composting. Composting is the most environmentally sustainable way to dispose of garden waste and will make a positive contribution to our carbon emissions target.

How much the new garden waste service will cost

The new garden waste service costs £50 per bin (up to a maximum of two bins per property) for collections between 1 April and 31 March each year.

The 2021-2022 service runs for a one-year period from Thursday 1 April 2021 to Thursday 31 March 2022.

You can sign up at any point during the year. However, it will still cost £50 for the remainder of the year until 31 March 2022.

Collection days

Garden waste is collected fortnightly for most of the year and monthly during the December, January and February when less garden waste is produced.

Your collection day will not change when you sign up to the new service.

When you’ve signed up and paid for the garden waste service, you will be sent a letter with one permit sticker per bin, or one tag per three bags.

All bins which have been paid for should have the permit displayed for the crew to easily identify and collect it.

Bins and waste sacks

You can pay for a maximum of two garden waste bins per property.

If your household is signing up to the garden waste service for the first time or you're ordering an extra bin, we'll deliver a 240L bin to your address.

If your household was registered for the old garden waste service you should continue to use the bins or sacks you already have. You can make a request to exchange your smaller bin for the larger size, but if possible you should continue to use your existing bin.

Garden waste bags - three sacks are equivalent to one bin - are still available to properties that are on a sack service for general rubbish.

When you’ve signed up and paid for the garden waste service you will be sent a letter with a permit sticker for your bin, or a tag for bags. All bins which have been paid for should have the permit displayed for the crew to easily identify and collect it.

The crew will also have the addresses of the households who have paid for the service in the vehicle and will only be collecting from those properties.

During the start of the new garden waste service in April, our crews will collect all bins.

After that, our crews will be leaving information hung on your bin handle to remind you of the change to the service and to let you know you will need to pay to continue getting your garden waste bin emptied. 

If your address has not been signed up after this, our crews will leave your bin unemptied.

Some people may get a discount

If you receive a discount on your Council Tax you will also qualify for a reduced-price garden waste collection service this year.

The percentage of discount applied will be the same as you receive for Council Tax and will be calculated automatically based on your address when you sign up.

If you don't want to pay for your collections

If you don’t want to pay, garden waste can be composted at home which is the cheapest, most environmental-friendly and sustainable way to manage garden waste.

Alternatively, you can take garden waste to one of the three recycling centres in North Somerset free of charge.

If you already have a garden waste bin

The terms and conditions of the previous garden waste service state the £25 one-off registration fee was for the administration of the service and customers are not purchasing a bin. All bins remain the property of North Somerset Council.

We won't be able to collect any unwanted garden waste bins straight away. We'll let people know how we will do this later in the year.

If you move home

The garden waste bin is registered to one address only. If you move, the new residents will benefit from the remainder of the collections for the year.

Please do not take the bin with you as it will not be collected from your new address.

If you don’t have a collection at your new address but you would like one, then please sign up and pay again.