Bin collection dates

Garden waste update

Garden waste customers will receive a collection once every four weeks until December. This is when collections usually revert to that frequency under normal circumstances. See our changes to the garden waste service page for more information.

Please download the latest garden waste collection calendar for your address as your collections date will have changed.

Crews are doing their best to get to all properties on their scheduled collection days however they are still under pressure and may need to catch up on subsequent days.

If your garden waste is not collected on your scheduled day, please take the following steps:

  • Check the service report as the crew may already be aware that you have been missed. If your road is listed, you don’t need to take any action and a crew will be back to collect your bin. You can see the revised collection date on the report.
  • If your road is not listed, log a missed collection within 24 hours of your scheduled collection day.

It’s really easy to check when your next collection is due. You just need to enter your postcode, select your address and your collection dates will be displayed. You also have the option to download your collection calendar.

Did you know that 50% of the rubbish we take from your black bins could have been recycled? 

Find out what we do with your recycling.

If your household is registered for the garden waste service you’ll also see your garden waste collection calendar.

On your collection day

Put your bins out on the edge of your property the night before or by 6.30am.

We collect on bank holidays so you need to put your bins out on your normal collection day. The only exception is the Christmas and New Year period, when you need to check your calendar for your revised collection dates.

The same crews will work in your area five days a week, so if your collection is missed one day, it will mean they’re nearby the following day to come back and pick it up.

Printed collection calendars

To limit our environmental impact, we no longer print our collection calendars. 

If you do require a large font or braille calendar, please contact us via the information below.