Animal health and welfare

We work with the Department for Environment Food & Rural Affairs enforcing legislation regulating the health and welfare of farm animals. This includes responding to complaints of neglect or ill treatment of livestock on farms, during transport, and at markets.

COVID-19 update

Further to the latest government guidelines, boarding of animals should only be continued to support essential key workers who must continue their work (for example, NHS staff) or vulnerable people unable to care for their animals.

You must have all reasonable precautions in place in order to operate within the latest government guidelines. Your procedures should cover (not exhaustive):

  • Some form of I.D should be provided by the key-worker or vulnerable person (this should be provided via email by the client).
  • Restricted contact with the owner of the animal in line with guidelines (social distancing).
  • Ability and availability to clean hands regularly in line with guidelines.
  • How collection and drop off of animals can be achieved safely within guidelines.
  • Home boarders cannot collect the animals.
  • Walking dogs in isolated areas and maintaining social distancing.
  • Areas used by dogs/cats must be thoroughly cleaned before another dog/cat is introduced.
  • Cleaning of vehicles.
  • Use of your own leads that can be cleaned between use.
  • Use of appropriate Personal Protective Equipment.

COVID-19 guidance is changing regularly and we ask that you keep yourselves up to date with the latest information.

North Somerset Council wishes to support businesses, but only in compliance with the latest government guidelines and where safe to do so for yourselves, your customers and the wider public.

We are currently unable to undertake any inspections for new or renewed licenses under the Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018. Your current licence will continue until such time that we are able to carry out an inspection.

Report a problem

If you suspect a problem call us between 9am and 5pm, Monday to Friday. All calls are treated in confidence.

Council Connect

01934 888 802

If you suspect that any other animal is being subjected to any form or cruelty contact the Royal Society for the Prevention of Cruelty to Animals on 0300 1234 999.


We enforce to protect livestock farms, farm animals and the integrity of the food chain.  It is our aim to make it easy for businesses to meet the rules for:

  • disease control
  • animal identification
  • animal movements
  • bio-security
  • animal welfare
  • animal by-products
  • performing animals
  • importation of animals rules.

Useful sources of information

Avian flu

For the latest information use:

Livestock movements

The Department for Environment, Food and Rural Affairs (DEFRA) are making changes to simplify the rules on reporting livestock movements. This is to reduce the number of reports that needs to be sent to us. Changes are due to start from June 2016 and expect to be completed by Autumn 2017.

For more information use the: 

Renewal of type 1 animal transporter authorisations

The process for renewing type 1 animal transporter authorisations changed in October 2016 and they will no longer be renewed automatically.

For more information and to apply for a renewal use the website.