The Buy With Confidence scheme was set up by local authority trading standards services in response to consumer concerns about ‘rogue traders’. The scheme provides a list of local businesses which have committed to trading fairly. Every business listed has undergone a series of detailed checks before being approved as a member of the scheme.
In order to become a Buy With Confidence member, a business must pass a set of tailored background checks. Businesses will have their complaints history reviewed and will be visited by trading standards officers. Good references are required from previous customers and applicants must agree to abide by the scheme’s code of conduct. Businesses will continue to be monitored throughout their membership of the scheme.