Mobile library

The mobile library will not be running on Monday 2 August due to a schedule service, and Friday 6 August due to staff illness. We will update this page as soon as possible if we need to close on further dates.

If you have booked a reservation, we will be in touch to arrange a home delivery or an alternative pick-up location if necessary.

The mobile library is now open for you to board and browse. Browsing will be limited and safety measures in place.

You will need to:

  • wear a face covering
  • sanitise hands on entry
  • stay 2m away from staff and other users at all times

We are unable to safely operate our step lift whilst maintaining social distancing.

If your circumstances mean that it is not possible for you to access any of our libraries in person, including the Mobile Library, you may be eligible for our home library service. Please contact us via phone or email for further details.

Reservations

Staff on board have limited capacity to take reservations requests at present. We ask that you place reservations yourself via the LibrariesWest website.

If you are unable to do this, please email us at mobile.library@n-somerset.gov.uk or call 01275 888 864 and we will do our best to help.

Timetable and location

The mobile library's full timetable will be in operation.

Returning library books

Items can be returned via the bookdrop point outside the Mobile Library.

If you need help with items currently on loan to you please email mobile.library@n-somerset.gov.uk or call 01275 888 864.

Safety and social distancing

We have had to make some changes in order to ensure the safety of our staff and customers:

Staying safe on board

  • we will only be allowing a limited number of people on board at a time.  Numbers will be restricted to either one person, one bubble or one family group at any one time
  • this means you may have to queue for a short time before you can board the vehicle.  A traffic light system will show you when you are able to enter
  • all customers must wear a mask while you are on board the vehicle, unless you are medically exempt
  • all customers must sanitise your hands upon boarding the vehicle, using the sanitiser provided
  • libraries are required to keep records of all visitors for Test & Trace purposes.  If you have downloaded the NHS Covid-19 app, you can scan the QR code on entry to the vehicle.  If you do not have access to the app, our staff will take your details.  Details are kept for 21 days and then securely disposed of
  • you must maintain a 2-metre distance from others outside your bubble or family group when you are in the queue or on the vehicle

Loans

  • the amount of stock on the vehicle will be slightly reduced
  • in order to allow as many people to use the service as possible, we ask that you minimise your time on board, choosing books as quickly as you can

Returns

  • if you only need to return items, you can do so without queuing by dropping the items in the return boxes outside the vehicle

In order to keep our staff and customers as safe as possible and enable as many people as possible to use the service, we ask for your co-operation in following the above guidance.