Service update
Garden waste customers will receive a collection once every four weeks until December. This is when collections usually revert to that frequency under normal circumstances. See our changes to the garden waste service page for more information.
Please download the latest garden waste collection calendar for your address as your collections date will have changed.
Crews are doing their best to get to all properties on their scheduled collection days however they are still under pressure and may need to catch up on subsequent days.
If your garden waste is not collected on your scheduled day, please take the following steps:
- Check the service report as the crew may already be aware that you have been missed. If your road is listed, you don’t need to take any action and a crew will be back to collect your bin. You can see the revised collection date on the report.
- If your road is not listed, log a missed collection within 24 hours of your scheduled collection day.