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Services that can support me

Community meals on wheels

Help us reduce food waste

We understand that plans can change, and sometimes meals may need to be cancelled. To help us reduce the number of meals that go to waste, we kindly ask that you let your Community Meals driver or the office know at least 24 hours in advance if you need to cancel a meal.

Lately, we’ve had quite a few cancellations on the same day, which unfortunately means those meals can’t be reused and end up being wasted. With your help, we can make sure food is used wisely and resources are not lost.

Thank you for your support and understanding.

We deliver meals to older and unwell people in North Somerset who have difficulty preparing food. It can be for a short period if they are recovering from an illness or long term if there is an ongoing need.

Our service is more than just a meal, it is a friendly face and a welfare check during each visit to help support our residents at home.

The visit can include:

  • cutting up food and plating the meal
  • fetching a cold drink and cutlery

We will also check that the person is comfortable and safe. We can contact their family or a doctor if there is a problem.

Meal options

Our hot meals are delivered around midday and are ready to eat. It will include a hot main dish and a pudding.

We offer a wide variety of meals and can cater for any allergies and specialist diets. This includes gluten free, low sugar (for diabetics) or soft food for people with chewing difficulties. If there is a meal that you dislike, let us know and we can remove it from your personal menu.

Please note that puddings are not diabetic but reduced sugar.

Along with the hot meal, we can also deliver a tea time meal to be eaten later in the day. This will include a sandwich or salad along with something sweet such as a piece of cake, yoghurt or fruit.

How to apply

You can choose how many days you receive a meal during the working week (Monday to Friday). At weekends we only deliver to the most vulnerable people.

To apply for meals on wheels for yourself or on behalf of someone else, please complete and return our referral form.

Prices

Meals on wheels costs £7.80 for a hot meal and pudding. The additional tea time meal is £4.55. We will send you an invoice for payment every month. 

There is no charge if a meal is cancelled before 9.30am on the day you are due to receive your meal. Please let us know as early as possible by contacting our office.

community meals on wheels
01275 882 155
community.meals@n-somerset.gov.uk

Our offices are open 8.30am to 4.30pm Monday to Thursday and 8.30am to 4pm on Friday.

Calls during weekends and bank holidays

From 1 October 2025 we will be changing our weekend and bank holiday provision. 

On Saturdays, Sundays, and bank holidays, an emergency service will run between 8.30am and 4pm.

The emergency contact number is 07345 742 209.

Please note:

  • this number is for emergency situations only, such as hospital admissions or urgent meal cancellations
  • it cannot be used to check delivery times or for general enquiries
  • requests for additional meals can be handled via this service

For non-urgent matters, please continue to leave a message on our usual business support number. We will get back to you during office hours.