If you have overpaid your Council Tax

If you move from one property in North Somerset to another in our area, and you have overpaid your Council Tax, we will automatically transfer the overpayment to your new address.

If you move out of North Somerset and you’ve overpaid your Council Tax by Direct Debit, we will make a refund by BACS.

Claiming a refund from your Council Tax account

To claim a refund, please sign into MyAccount and complete the refund application form within your Council Tax self-service account.

Please note standard refunds can take up to 14 days to process.