Help signing in to MyAccount

If you don’t have an account, you need to register before you can use the MyAccount service.

Once you have created an account, you only need your email address and password to log in.

Forgotten passwords

You can reset your password from the sign-in page.

You can change your password in MyAccount by clicking ‘Forgot your password’.

Changing the name on an account

You can change your name in MyAccount by clicking the ‘edit’ button next to your name.

If you want to tell us about a name change for your Council Tax or benefits, for example by marriage or deed poll, email any supporting documentation to