Our vision for Adult Social Services and Housing

Our vision for Adult Social Services and Housing in North Somerset is:   

To promote wellbeing by helping people in North Somerset be as independent as possible for as long possible.  

Maximizing independence and well-being for our residents is a crucial part of our vision. It involves working in partnership with people to help them access the information, guidance, and support they need to lead fulfilling lives.  

We have adopted some key approaches which are detailed in our Practice Framework. As part of this, we are committed to:   

• tailoring the information, advice and support we provide to meet the unique needs and preferences of each individual; 
• working in partnership with people to identify the outcomes they want to achieve; and  
• building effective working relationships with individuals, their families, and our partners. This includes the healthcare, and voluntary and community sectors. We do this to improve people’s support networks and to develop person-centred care and support plans.   

If we are arranging care and support on your behalf, we recognise that circumstances may change. We commit to reviewing and adapting care and support plans to reflect any changing needs and circumstances. This helps to maximise their well-being and independence on an ongoing basis.   

We know that some people want to arrange their own care but need support to find the services that will best meet their needs. 

To help with this, we will ensure that residents and their families have access to relevant information, advice and resources. We will provide this information to enhance people’s well-being and enable them to make their own informed decisions.   

We are dedicated to providing the following in our service:

• We will work closely with people who draw on support and their networks to help them achieve their goals. We will always consider a range of options.
• We will help you access support from community and family networks where appropriate. We recognise that people are experts in their own lives. So we will always work in partnership with people and communities to involve them in the decisions which affect them.
• We will work closely with a broad range of care providers to ensure that they are delivering good quality services.
• We will promote the use of direct payments and self-directed support to maximise people’s choice and control over how they receive care. We want people who draw on support to lead healthy, happy, and fulfilling lives. 

People in North Somerset can be confident that our vision will:

• promote personal wellbeing and independence
• help us weave a web of support through the use of community resources, family support networks, and commissioned care providers.

We will make sure that our vision is understood and practised by all of our staff.