When a request for social care and support is made, we carry out an eligibility assessment to determine the care that is needed and if the person is financially able to contribute towards costs. The same set of standards is used for everyone to ensure fairness.
People may need:
- intensive support for a short period of time
- equipment in the home
- help to become more independent to reduce the need for longer-term support
Professionals will talk you through these options before any decision is made.
You or your family can do a similar assessment online with our self-help tool, which also provides information on local and national support organisations.