Register now for new green waste collection service

Improvements to recycling and waste services will come to North Somerset next year when a new contractor takes over the service and residents are being urged to sign up now for the new garden waste collection service.

Biffa has been appointed to collect the area’s household recycling and waste and run its recycling centres for the next seven years after the council’s current contract with Kier expires next February.

The new contract comes into effect on 1 March and changes include an improved food waste collection service for properties with communal recycling, collection of small electrical items, the option of different coloured boxes so residents can sort their recycling more effectively, and a garden waste  service using, mainly, bins.

“Garden waste will be collected in bins, not sacks and we’ve made this change largely because of health and safety concerns around the current system. Residents will need to register for the new service with a one-off fee of £20 for each bin registered to the property, if they register before 18 December” said Cllr Peter Bryant, North Somerset Council’s executive member whose portfolio includes recycling and waste.

Bins will be available in three different sizes – 140, 180 and 240-litre – and each property will be allowed up to two bins. A 180-litre bin is the same size as the majority of North Somerset residents have for their landfill waste. A 240-litre bin will hold the equivalent of three to four of the bags householders use at the moment. The bins are much more robust, and will be much easier for the collection teams to manoeuvre. Smaller garden waste sacks will be available by exception to those properties who use grey sacks for their refuse collection.

“The new garden waste collection will be available to those residents who register for the service,” added Cllr Bryant. “We’ve made the process of opting in  as simple as possible. Just visit our website to register your property. There is a reduced fee of £20 per bin if you register before Sunday 18 December. After that date the fee will be £25 and we can’t guarantee that your bin/s will be delivered before the new service starts on 1 March. So I really would encourage residents to sign up as soon as possible.”

How does the cost of green bins compare with other councils?

  • North Somerset: £20 one-off registration fee (rising to £25 after 18 December)
  • South Gloucestershire: £30 annual service charge
  • Bath and North East Somerset: £42 annual service charge, plus one-off £2.78 delivery charge for the bin
  • Bristol: £32 annual service charge, plus £21 for the bin
  • Somerset Waste Partnership: £50-53 annual service charge (depending on area).

Since the current contract began in 2010, North Somerset Council has become one of the top performing councils in the country for recycling with the amount of residual waste generated by each household half what it was in 2006 and well below the national average. The proportion of waste sent to landfill has dropped from 59 per cent in 2009/10 to 20 per cent in 2015/16 thanks to the improved service and residents’ efforts to recycle more.

This has reduced the cost of sending waste to landfill by about £15m over the same period. Satisfaction among residents is also high, with the service gaining between 87 and 91 per cent in residents’ surveys.

The council was recently named second in a list of local authorities for saving carbon emissions through recycling services. The Recycling Carbon Index, by Bristol-based waste consultancy Eunomia, says the council saved 108kg of carbon dioxide per person through their recycling services in 2014/15 (just 1kg less than Cheshire West and Chester, the top performing authority).

“We are, of course, keen to ensure the high levels of customer satisfaction are maintained when the service transfers to our new contractor, Biffa, next year. I want to thank all our residents for the efforts they are making to recycle more – it’s better for the environment and there has been an enormous saving in what we spend on sending waste to landfill,” said Cllr Bryant.

To register for the garden waste collection service visit This will take you to a page where you can sign into MyAccount. Choose the ‘Report or request it’ option and then the option for ‘Submit garden waste registration’.