Raising awareness of consumer protection


Trading Standards South West (TSSW) and the local authority trading standards services that it represents are joining forces and launching a week of action.

The week will reveal the work of Trading Standards and raise awareness of issues affecting consumers in the region.

The first of its kind in the South West, the five-day campaign starts next Monday, 9 September and will focus on five different themes that affect  local communities.

The five topics are doorstep crime, scams, product safety, fair trading and illegal tobacco. The week will showcase Trading Standards’ efforts to protect consumers in these areas and share vital advice on how members of the public can safeguard themselves.

With all 15 local authorities in the South West taking part in the week of action, there will be a variety of events taking place across the region. These will involve local operations to crack down on criminal activities as well as raising awareness among consumers. Information for consumers on a host of topics will be available through the council’s Facebook and Twitter feeds.

Cllr Mike Bell, deputy leader of North Somerset Council whose portfolio includes trading standards, said: “The role of trading standards is to ensure the safety of consumers and promote the reputation of legitimate businesses. Our officers work tirelessly, often unnoticed, to protect the public by tackling rogue traders and fraudsters.

“Highlighting their work during this week of action should raise awareness and make our efforts more effective.”

For more information on the week of action, visit www.tssw.org.uk or follow TSSW on Twitter at @TradStandSW.