National Highways and Transport Survey – a voice for residents

2:08pm - 11 June 2021

Local people are being asked their views on North Somerset Council’s highways and transport services – from the condition of roads and footpaths to the quality of cycling routes and facilities. 

Their answers will then be compared with the views of other members of the public from across England and Scotland in this year’s National Highways and Transport Public Satisfaction survey.

North Somerset Council is one of 111 local authorities to sign up to the standardised survey that will ask participants up and down the country exactly the same questions, whether they live in Southampton, South Tyneside or North Somerset.

The survey, which is being run for the 14th year, is the largest collaboration between local authorities offering the opportunity to compare results, share in best practice and identify further opportunities to work together in the future.

The questionnaire will be sent by Ipsos Mori to a minimum random sample of 3,300 North Somerset residents, with local and national results to be published in late October. As the survey is based on a sample, residents who receive a copy are urged to take part to ensure the findings are representative of the full range of local views.  

Residents who receive the questionnaire can complete the survey online using a short URL link printed on the front of the questionnaire, where they will be required to enter a unique code before completing the survey.

Cllr Mike Solomon, the council's executive member for neighbourhoods and community services, said: “Our roads perform well on the annual highways and transport survey and we have made real progress providing an efficient network in recent years. 

“We want to keep improving so that our network caters to all needs, offering everyone the chance to share our roads however they choose to travel - whether by car, or increasingly on foot, by bike or using public transport. 

“The environment is also vital to us and we’ve set an ambitious aim of making North Somerset carbon neutral by 2030. Transport accounts for a significant percentage of local carbon impact, so it’s crucial our roads, footways and cycleways are the best they can be so residents have the option to safely switch to more sustainable modes of travel. 

“Findings from the survey are vital in helping us to understand how our transport network performs in a national context, so we can identify what we’re doing well and where we can improve, working toward another year of high network performance.”