Due to the difficulties some residents have experienced when signing-up, North Somerset Council is extending the early bird 10 per cent discount off the annual collection cost for one bin.
Over 18,000 households have already signed-up for the service despite some of the issues.
The council has made changes to the garden waste online sign-up process which no longer needs a password. If residents are entitled to any extra discounts because of the amount of council tax they pay these will be calculated automatically.
Anyone signing up for a relative, neighbour or friend should do this as a separate transaction so that any discounts they are entitled to are automatically applied.
Residents are asked to sign-up online if possible rather than phoning as lines are extremely busy due to the exceptionally high volumes of calls being received.
The council will start sending out the garden waste permits next week and will carry on collecting garden waste as normal from all households at the beginning of April in case people who’ve registered haven’t had their permits by then.
Cllr Ash Cartman, North Somerset Council's executive member with responsibility for customer services added: "We are very sorry for the problems our residents have experienced with signing up for the garden waste service. It’s not been good enough and we are working extremely hard to iron out the issues and make the process easier for residents.
"If you have had problems before trying to sign up, please try again now."
Home composting is the cheapest and most environmentally friendly way to deal with your garden waste. Over 1,000 compost bins have been ordered so far by North Somerset residents and both the online home composting courses are fully booked. Three additional dates have been added:
Wednesday 7 April 1.30-2.30pm, Thursday 8 April 8-9pm, Monday 12 April 1-2pm.
For more information or to order a discounted 220 litre black compost bin made from 100 per cent recycled plastic for just £10 go to www.n-somerset.gov.uk/composting
Cllr Bridget Petty, North Somerset Council's executive member with responsibility for waste, recycling and climate emergency urged people to consider composting first if they are able.
"Composting is the best and most environmentally friendly way to dispose of garden waste. If you are able please think about doing this and make the most of the great offer we have on compost bins.
"We do appreciate that many residents still want their garden waste collected and are willing to pay for this service, if you’ve not yet signed up you’ve still got time to take advantage of the early bird discount."