Recycling

If you order a new recycling box, we will deliver it as soon as possible. During busy periods it could take up to six weeks. Thank you for your patience.

Recycling boxes

Recycling is collected every week.

Most households are given two recycling boxes. We only collect from these boxes.

The only exception is groups of properties with communal waste and recycling areas.

Did you know? Recycling cardboard cuts out the need for removing trees. It also cuts most of the chemicals used in the treatment process and saves energy as it takes far less effort to recycle than it does to make cardboard from scratch.

We now provide two different coloured recycling boxes (green and black) to residents who request new or replacement boxes, to help you sort your recycling.

Put your house number on your boxes to help us return it to the correct property.

Sorting your recycling

Please sort your recycling carefully into box one and box two and separate the materials inside each box.

Did you know it takes around 20 seconds to empty a sorted recycling box, but a jumbled box takes about two minutes

Stack your boxes with the food waste caddy on top to prevent items from blowing away.

Sorting your recycling helps the crew to collect it more quickly. Quicker collections will reduce traffic delays and help to reduce congestion.

It will also help the crews to clearly see all the items in your bin, reducing contamination and increasing the quality of the recycling collected.

Better quality recycling has a higher value when sold on to be recycled. This helps to subsidise the cost of collections and helps to keep Council Tax lower.

Box one (green)

  • plastic – all rigid white, coloured or opaque plastic packaging
  • metal – including foil, tins, cans, lids from jars and tin trays
  • paper – including wrapping paper and Yellow Pages
  • textiles, clothes and shoes (tied in pairs)
  • spectacles
  • aerosols

Put textiles in a carrier bag in the box. Spectacles should be placed separately inside the box. Keep paper separate from your plastic and metal packaging.

Box two (black)

  • all types of cardboard – broken up and placed inside the recycling box. If you have a large amount of cardboard, spread it out over a few collections if that’s possible
  • cartons including tetrapaks (wash and squash)
  • glass bottles and jars (rinse and make sure they are visible in your box and not in plastic bags)
  • batteries
  • mobile phones
  • small electrical appliances – including all household appliances and IT/telecommunications equipment that are smaller than a standard domestic toaster – for example toasters, radios, clocks, laptops, keyboards, computer mouse, irons, watches, hair dryers, telephone

Cardboard and cartons may be mixed together but should be separate from glass. Place batteries separate into a clear plastic bag inside the box.

If you only have one box please use untied carrier bags to separate materials so we can collect more quickly.

Items we don’t collect

  • flat glass, broken glass, pyrex, drinking glasses and light bulbs
  • black plastic
  • polystyrene (non-rigid expanded or foam types)
  • plastic film, plastic wrapping and carrier bags
  • spray paint or lighter fluid containers
  • car batteries
  • nappies
  • business waste
  • crisp packets
  • saucepans
  • tissues and paper towels

Recycling is sorted by hand. If these items are in your box we won’t empty it but will leave a note to explain why.

sign in to MyAccount to ask for another recycling box

Recycling box nets

Recycling box nets are a great way to stop litter blowing around in the wind. They are available to buy for £2 at all of our libraries, the Town Hall in Weston-super-Mare and at our Castlewood offices in Clevedon.

You can also buy a box net online from the Bins Direct website for £2.99.