Last updated 5.52pm Monday 30 March

What you need to do

Stay at home

  • Only go outside for food, health reasons or work (but only if you cannot work from home)
  • Stay two metres (6ft) away from other people
  • Wash your hands as soon as you get home

You can spread the virus even if you don’t have symptoms. There’s full guidance on staying at home and away from others, including the only reasons why you should leave your home, on the government website:

go to government guidance

Homelessness Prevention service

We’ve been working hard to make sure people are not homeless during the coronavirus pandemic. So far we’ve found accommodation for 29 people who were either rough sleeping or at risk of rough sleeping. We’re continuing to offer help to anyone who wants support.

We’re working with two B&B owners in order to respond quickly and accommodate anyone needing help – not just those at risk or who have symptoms.

Unfortunately we can no longer hold face to face interviews.

Where possible, if you’re threatened with homelessness, please use the self-serve facility on the Housing Jigsaw website:

go to Housing Jigsaw website

Following receipt of an online application, you’ll be called back within 24 hours.

You can also call 01934 426 330 or email nominations@n-somerset.gov.uk

Find out more information about help and support available if you’re worried about being homeless on our homelessness page.

Homechoice North Somerset

The HomeChoice register should run as normal however due to reduced staffing levels, response times to emails may be slightly longer than usual.

There’s more information on the HomeChoice website:

Advice and guidance

Housing charity Shelter have produced some frequently asked questions on their website, which they’re updating regularly. Topics include eviction, rent payment advice, mortgage arrears and moving home.

The government has published non-statutory guidance for landlords, tenant and local authorities in the private and social rented sectors in the context of coronavirus pandemic.