How grant payments are made

We are expecting a high volume of claims for this grant. We will be clearing claims as quickly as possible and in date order.

We aim to validate claims within 14 days of receipt of all information required.

What happens next

We’ll send you an email to confirm we have received your claim. We will keep in contact with you by text message or email.

Our service partners, Liberata, will be validating your claim and evidence. Watch out for an email address from This address is safe and trusted.

Liberata may also contact you, by phone or email, to clarify a point or to request further evidence.


The grant payment is payable to the business ratepayer. We will transfer the funds directly into the nominated bank account listed on your application. We will process the payment the day after you receive your notification of award email.

This funding will be provided on a rolling 14-day basis for as long as restrictions apply.

State Aid rules

Local Restriction Grant payments are subject to tax and State Aid thresholds.

The award of relief and grants can be classed as State Aid. Because of this, local authorities have a duty to comply with European Commission State Aid legislation.

Although the United Kingdom left the EU on 31 January 2020, State Aid continues to apply under the terms of the Withdrawal agreement.