Before you report a missed collection, check today’s missed collection report to see if we’re already aware of it. The missed collection reports are uploaded by Biffa to Google Drive at around 6.30pm each weeknight.
If your road is listed, you don’t need to take any action and a crew will be back to collect your bin. You can see the revised collection date on the report.
If your road is not listed on the report, you should report your collection as missed.
You can view the latest report by clicking the button below.