The Carelink system is activated by pressing the button on the unit, pendant or wrist watch which connects to our monitoring centre. You do not need to be near a telephone to speak to us. If you press the button by accident, tell our friendly operator you are OK and they will reset your Carelink.
If you can’t speak we make sure someone you trust checks that you are OK – you’ll need to give the name of someone to contact in an emergency when you sign up for Carelink. If you don’t have anyone living locally that can check on you in this situation, Response24 can help.