Changes to garden waste service

Our garden waste service has changed from bags to wheeled bins and only properties that have registered for the new service will have a collection.

The old reusable garden waste bags will no longer be collected.

The cost to register for the new service is a one-off fee of £25 per bin, and up to two bins can be registered. There’s no change to the frequency of collections.

To order a garden waste bin you need to register and sign in to MyAccount.

sign in to MyAccount to order your garden waste bin

Before you register, make sure you have read the terms and conditions of our new garden waste service.

There are two bin sizes to choose from:

  • 180 litre (same as standard black refuse bin)
  • 240 litre

The one-off registration fee of £25 per bin is the same regardless of the size you choose and each property can have up to two bins registered. If you produce more waste than will fit into two bins you can dispose of it at one of our recycling centres.

We have examples of the bins at the following locations if you want to check the size before you sign-up for the service:

Castlewood

Town Hall

Registration covers your property, so bins will stay with the property if you move. If you move to an un-registered property, you will have to register for the service to receive a garden waste collection.

Garden waste bags

New, smaller garden waste bags are available by exception only and restricted to those properties that are currently on the grey sack service for refuse. All other properties will receive bins once registered.

Each registration covers three garden waste bags, which is equivalent to one bin. In line with the bin service you may make up to two registrations, which would give you an entitlement for up to six bags. Your first bags will be provided as part of your registration, but you will have to purchase any future replacements.