Street lights and signs
Street lights, illuminated signs and traffic lights
To report a problem with traffic lights 24 hours a day call 0800 854 229. This does not include temporary traffic lights.
The traffic lights on motorway roundabouts are looked after by Highways England, so faults should be reported using their helpline on 0300 123 5000.
Temporary traffic lights
To report a problem with temporary traffic lights, email email@example.com.
Street lights and illuminated signs
We inspect our street lights every year. Any found to be unsafe will be replaced with aluminium columns with LED lights.
Aluminium columns are made from recycled materials and are estimated to last over 50 years. Maintenance costs are lower because we don’t have to paint the columns to protect them from the weather.
LED lights use less electricity and have a lifespan of about 20 years, making them much cheaper to maintain. They can also be dimmed during the night and give off a white light which offers better visibility.
The street lights on motorways are looked after by the Highways Agency, so any faults should be reported using their helpline on 0300 123 5000.sign in to report a street light or illuminated sign
Emergency problems should be reported by phone. Contact us Monday to Friday 9am to 5pm on 01934 888 888, or outside these hours on 01934 622 669.