Heating the home you live in

Making your home energy efficient can help keep you warm in the winter, cool in the summer, and save you money.

Switch supplier to save money

You may be able to switch suppliers to help you save energy. You can find information about switching on the Citizens Advice website and on the Centre for Sustainable Energy website.

Smart meters

A smart meter could reduce your electricity and gas bills by helping you keep track of how much energy you’re using.

Energy suppliers must offer every household a free gas or electricity smart meter by 2020.

Payments, discounts and support

You may be able to get help financially if you are struggling to pay your bills. Contact your own energy supplier to see what they can offer.

If you are elderly, very ill or disabled, or you rely on electricity for medical equipment, a power cut can be very worrying. You can join a free priority register with Western Power which will give you extra support if needed.

If your home is not connected to a gas network, you could get a grant to help you set up a connection

We work with Wessex Home Improvement Loans and West of England Care and Repair to deliver affordable loans to homeowners unable to make essential repairs and improvements.

Keeping warm and well

If your home is cold, draughty or damp, it can have a detrimental effect on your health. Understanding how to use your heating system efficiently will keep your home warm and prevent damp and mould.

Reducing fuel bills

If you’re struggling to pay your fuel bills, there are some websites that can offer advice.