What to do when moving home

Use MyAccount to update your name or address if you are moving within North Somerset, or complete our form providing:

  • your name
  • the address you are moving from
  • the date you are moving out
  • the address you are moving to
  • the date the property was purchased or tenancy started
  • if rented, the name and address of the landlord
  • if you pay by Direct Debit, and would like to continue paying this way
  • if you have any discounts or exemptions that need to continue

We will update our records and issue a bill.

update your details using MyAccount

If you can’t update your details using MyAccount, complete an enquiry form and a member of staff who is able to deal with your enquiry will contact you.

contact us about Council Tax

If you are a landlord advising us that your tenants have moved, email landlords&lettingsNS@liberata.com.