Home > Business > Trading standards

Citizens Advice Bureau

Trading standards

We aim to promote a fair, safe and equitable trading environment for both consumers and businesses across North Somerset.

News and events

View product recalls and safety notices issued by the Trading Standards Institute and read news from our trading standards team:

expand Year : 2014 ‎(4)

Trade advice

We offer free impartial business support and advice to help new and existing businesses in North Somerset and our our interactive advice system provides advice and guidance on various subjects. By answering a few questions based on your business activities we can supply you with a tailored selection of advice leaflets.

View our trader’s leaflet directory for the entire range of trading standards information and view our useful links for traders.

Please remember we can only give advice to businesses in North Somerset.

Visit the business companion website for more information.

The Tobacco Advertising and Promotion (Display) (England) Regulations 2010 in small business premises come into force on 6 April. This affects smaller shops, pubs, petrol stations, hotels and clubs and a comprehensive Q&A is available on the business companion website.  
Consumer advice

Free, confidential and impartial consumer advice for residents is provided by the Citizens Advice Bureau. Call 03454 04 05 06from 9am-5pm Monday to Friday or visit the Citizens Advice Bureau website.

View our consumer advice leaflets directory for more advice and guidance and remember that you have the right to tell doorstop traders not to knock on your door - it is your home and you have a right to ask them not to bother you. Visit your local library to pick up one of our 'no doorstep sellers' stickers.

For more information view our useful links for consumers.

Report it

If you know about an illegal activity contact the Citizens Advice Bureau who will pass the information on to us so we can determine if we need to investigate. To report your concerns telephone 03454 04 05 06 or visit the Citizens Advice Bureau website.

You can also email us with information about illegal activities.

Fees and charges

View our fees and charges for any fees and charges that apply.



We issue licences and permits for a variety of businesses and activities across North Somerset and make sure services are run to acceptable and safe standards. Find out more about licences and permits.