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property band appeals FAQs

If you think your property has been put in the wrong property band you can appeal.

Who can appeal to have my property band reviewed?

  • the person liable to pay council tax
  • the owner or person entitled to possession of the dwelling
  • the person who would be liable if the property was not exempt from council tax
  • the billing authority (North Somerset Council)

When can I start the appeal process?

You must start this process within six months of becoming a North Somerset council tax payer.

If you do not appeal within six months, one of these conditions must apply for an appeal to be made:

  • the physical state of the local area has changed affecting the value of your property
  • part of your property has been demolished
  • alterations have been made to make your property suitable for use by a disabled person and its value has decreased
  • your property has been converted into flats or into a single dwelling from flats 
  • there is an increase or decrease in the part of your property used for business purposes

Can I appeal based on general market value of my property?

No. If the value of your property has increased or decreased due to general changes in the housing market this will not be a reason for changing your band.

Do home improvements affect the property band?

If you make improvements to your property, such as adding an extension, your band will not change untill you sell the property when the new owner will be liable for the increased charge.

Who do I appeal to?

You will need to make your appeal in writing to the Government’s Valuation Office Agency (VOA) which is responsible for setting the property bands.

You should contact the VOA’s local Listing Officer stating your name and address, interest in the property, why you think the band is wrong and what it should be.

What happens if my property is re-banded?

If the VOA decides to re-band your property we will amend your account and refund any overpayments where necessary.

However, if the VOA does not agree to re-band or if no decision has been made within six months it will refer the matter to a valuation tribunal.

Who decides the outcome of my appeal?

Valuation Tribunals that are independant from the Government Valuation Office Agency and the Council will decide your case. Normally their decisions are final, however, an appeal may be made to the High Court but only on a point of law.

How is the appeal conducted?

The tribunal will contact you to arrange a date for a free hearing, or if both parties agree your case can be dealt with in writing.

Do I need to continue to pay during the appeal process?

Yes, you should continue to pay your non-domestic rates during the appeals process, as failure to do so will result in recovery action being taken.

What happens if my appeal is successful?

If your appeal is successful all overpaid council tax will be refunded on request.