Several of our teams have developed service standards to
set out the level of service you should expect.
These service standards are in addition to the council-wide
Customer Care Charter and outline:
- the individual services the team provides
- their response targets
- what they will do
- what they cannot do
- how you can help
- contact details for more information.
You can download our available service standards using the links
on this page.
Community and Consumer Services
This group of services provides a wide variety of
regulatory services including:
- Building Control
- Environmental Protection
- Food and Safety
- Licensing
- Trading Standards
To find out more download our
Community and Consumer Service service
standards (pdf, Mar 09, 664KB).
For pricing on services, please see our
Fees and Charges.
Registration Service
Our Registration
Service is responsible for:
- registering births
- registering and conducting marriages and civil
partnerships
- registering deaths
- carrying out civil ceremonies including marriage, renewal of
vows, citizenship and naming ceremonies.
To find out more go to our
Registration Service Standards.
Streets and Open Spaces
This group of
services includes the management of:
- waste
- natural environment
- area working
- seafront and events
The Streets and Open Spaces service standards are being reviewed
and will be available soon.
