Have your say
Contact details
Rate this page...

Taxi driver licences

Licence summary

Before you can drive either a hackney carriage or private hire vehicle you will need to obtain a driver’s licence from us. The licences issued last for three years and are specific to the person named on the licence.

We issue two types of taxi driver licences. A private hire driver’s licence allows a person to drive only private hire vehicles and a combined licence allows a person to drive both hackney carriage and private hire vehicles.

Conditions are attached to licences granted and a fee is payable before a licence is issued. Licence fees are paid in advance for the three year licence period unless financial hardship can be proven when we will issue a three year licence with annual fee instalments. The conditions attached to licences form part of the licence and must be complied with.

Before we are able to process an application for a driver’s licence the applicant must undergo an applicant suitability test. This test covers numeracy, literacy, the ability to read a map and general local knowledge of the North Somerset area. Driver suitability tests can be arranged by contacting the Licensing Team.

In addition to the driver suitability test all applicants will be required to pass a knowledge test. There are separate tests for both private hire and combined driver’s licences.  These tests cover general knowledge of legislation relating to taxi licensing and specific knowledge relating to roads, local places of interest etc.

Both the suitability and knowledge tests comprise of multiple choice computer based questions. The tests are carried out the Licensing Office at Warne Road in Weston super Mare.

We have produced Guidance Notes to assist persons making an application for either a private hire driver or combined driver licence.

Eligibility criteria

Before we can grant either a private hire or combined driver’s licence we must be satisfied that the applicant is a fit and proper person to hold such a licence. In making this determination you will need to satisfy us of the following:

  • You must be at least 18 years of age and have held a full UK DVLA or EAA driving licence for at least one year.
  • You must be able to work legally in the UK
  • You will need to have undergone an enhanced criminal record check by the Criminal Records Bureau (CRB) and any convictions subsequently declared must meet the standards in our criminal convictions policy.
  • You will need to undergo and pass a driving test carried out independently by the Driving Standards Agency. Applicants will need to arrange this test themselves.
  • You will need to undergo a medical examination by your own doctor and pass the Group 2 medical standard of fitness to drive a vehicle as outlined in the standards set by the DVLA. We will provide you with a form to be completed by your doctor.
  • We have received a report from the DVLA on your driving licence so that we can determine if any endorsements are present and relevant to the application made.
  • You have to passed our driver suitability test and the relevant knowledge test for the type of licence being applied for.
  • You have provided two references, one from a previous employer and one personal character reference from another person on your suitability to be a licensed driver. We will undertake the process of collecting these references.

Please note that a failure to declare any relevant convictions (spent or unspent) will result in your application being referred to the Licensing Sub-Committee for determination.

Regulation summary

The main legal requirements relating to taxi driver’s licences are contained within the following legislation:

Application evaluation process

Before we can determine a licence application we need to be in receipt of the following:

  • Completed North Somerset application form
  • Completed Criminal Records Bureau Disclosure not older than one month from the date the application was made (please note we do not accept CRB Disclosures carried out by other organisations)
  • Completed medical form from your GP to Group 2 medical standard
  • Driving test pass certificate from the Driving Standards Agency
  • DVLA report on your driving licence
  • EEA driving licence
  • Passport
  • Birth certificate
  • The required fees

We will check the application made along with the required supporting documentation. When all are present and in order we will be able to issue either a private hire or combined driver’s licence. Due to the nature of the checks undertaken with external agencies please allow at least 6 weeks for a licence to be granted.

If any of the checks made in relation to the licence application result in adverse reports being received e.g. previous criminal convictions, adverse medical examination, the application will be determined by our Licensing Sub-Committee.

Downloadable forms and other documents

Failed application redress

Please contact us in the first instance.

Any applicant who is refused a licence, or refused the renewal of a licence, may, within 21 days of being notified of the refusal, appeal to the local magistrates' court.

Licence holder redress

Please contact us in the first instance.

A licence holder who wishes to appeal against a condition on a licence can appeal to a local magistrates' court within 21 days of being notified of inclusion of the condition on the licence.

Consumer complaint

We would always advise that in the event of a complaint the first contact is made with the operator of the vehicle by you - preferably in the form a letter (with proof of delivery). If that has not worked, you will need to complete a complaint form and forward it to the Licensing Team.

Licensed drivers are required to comply with the following standards:

Public registers

Please contact the Licensing Team for more information on the registers held.

Trade associations

Contact details

For more information contact our Licensing Team.