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The starting point for any fraud investigation begins
with a report.
We welcome any information on suspected fraud and you can
help us do something about it.
There are several ways you can report a fraud and the more
detail you can give us the greater the chance we have of stopping
these thieves.
When you report a fraud you do not have to leave your name
or address and anything you tell us will be treated in the
strictest and total confidence. Your identity will be kept
safe.
When reporting a fraud you need to tell us the name of the
person involved, their address and the type of fraud they
are committing and any other relevant details.
For example, if someone is working and claiming then tell
us the name of their employer or if a couple
are living together and not declaring it then give us
the name or description of their partner.
You can report a fraud at any time of the day using our
online fraud report form.
You can call our confidential Benefits Fraud Hotline on 01934 634
578 where you can leave your report on our answerphone.
However, if you would like to speak to us direct contact
01934 888 888 and ask to speak to one of our fraud
investigators.
You can send reports in via email to our
Fraud
Investigations team or via fax on 01934 888 059.
Or if you would like to report a fraud in person you can
do so at our Benefit Enquiry desk at the Town Hall in
Weston-super-Mare.
Alternatively, you can send in a report by post
to:
Fraud Investigation team
PO Box 140
Town Hall
Weston-super-Mare BS23 1EL
We check the quality of information of all the reports we
receive and they are investigated according to their
merits.
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