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Arrears and fraud

If you have financial problems please contact us immediately so we discuss how you can pay your bill.

We know it is not always possible to pay outstanding amounts in full so we can work out repayment plans for you to pay back any arrears in instalments.

We cannot write off any council tax due to financial hardship but benefits and independent advice is available should you require further assistance.

However, if you don't pay what you owe we legal proceedings will begin which can lead to court and even imprisonment.

If you having problems paying your bill please contact our Customer Services on 01934 888 144.

Cases of fraud are dealt with via a fraud investigation led by our Fraud Investigation Team.

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