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Property band appeals

If you think your property has been put in the wrong property band you can appeal.

You must start this process within six months of becoming a North Somerset council tax payer and can do so if you are one of the following:

  • The person liable to pay council tax
  • The owner or person entitled to possession of the dwelling
  • The person who would be liable if the property was not exempt from council tax
  • The billing authority - ie. North Somerset Council

If you do not appeal within six months one of the following conditions must apply for an appeal to be made:

  • The physical state of the local area has changed affecting the value of your property
  • Part of your property has been demolished
  • Alterations have been made to make your property suitable for use by a disabled person and its value has decreased
  • Your property has been converted into flats or vice versa
  • There is an increase or decrease in the part of your property used for business purposes.

However, if the value of your property has increased or decreased due to general changes in the housing market this will not be a reason for changing your band.

Also if you make improvements to your property, such as adding an extension, your band will not change untill you sell the property when the new owner will be liable for the increased charge.

You will need to make your appeal in writing to the Government's Valuation Office Agency (VOA) which is responsible for setting the property bands.

You should contact the VOA's local Listing Officer stating your name and address, interest in the property, why you think the band is wrong and what it should be.

The local VOA office is at the following address:

The Valuation Office Agency
4th Floor
City Point
Temple Gate
Bristol BS1 6PL

If it decides to re-band your property we will then amend your account and refund any overpayments where necessary.

However, if the VOA does not agree to re-band or if no decision has been made within six months it will refer the matter to something called a valuation tribunal.

These independent tribunals will decide your case with their decisions normally final.

However, an appeal may be made to the High Court but only on a point of law.

The tribunal will contact you to arrange a date for a free hearing but if both parties agree your case can be dealt with in writing.

You should continue to pay your council tax during the appeals process as failure to do so will result in recovery action being taken.

If your appeal is successful all overpaid council tax will be refunded on request.

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