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Liability appeals

If you disagree about your liability for paying the council tax you can appeal.

You can launch an appeal if you find yourself in one of the following circumstances:
  • You don't agree that you are the person liable to pay council tax
  • You think your property should be exempt from council tax
  • You think you should be entitled to a disability reduction
  • You think you should be entitled to a personal discount
You will need to make your appeal in writing to our Customer Services stating the grounds of your appeal.

Your appeal should be supported by any relevant evidence or documentation.

If you are not satisfied with the outcome of your request or have not received a reply to your appeal within two months you have a further right of appeal to the Government Valuation Office Agency's (VOA) Valuation Tribunal Service.

These independent tribunals will decide your case with their decisions normally final.

However, an appeal may be made to the High Court but only on a point of law.

The tribunal will contact you to arrange a date for a free hearing but if both parties agree your case can be dealt with in writing.

You should continue to pay your council tax during the appeals process as failure to do so will result in recovery action being taken.

If your appeal is successful all overpaid council tax will be refunded on request.

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