Council Connect

Reporting a problem or requesting a service online is the quickest way to let us know, and your request is entered in to our systems as soon as you complete the form. You don't need to do anything else, and please don't call us to report the same problem or request the same service.

Reports and requests:

• abandoned vehicle report
• bin (litter or dog) damage or overflow report
• dead animal in a public place report
• dog fouling report
• fraud report
• flooding of the highway report
• fly-posting on the highway report
• fly-tipping report
• graffiti in a public place report
• grit bin top-up request
• gully clearance request
• hedge maintenance request
• illegal encampment report
• litter in a public place report
• missing or damaged recycling or waste container report
• new residents' recycling container request
• public right of way problem report
• recycling or waste collection missed report
• road or path maintenance problem report
• seafront problem report
• spillage following a recycling or waste collection report
• stray animals report
• streetlight, traffic signal or illuminated sign fault report
• tree problem report

Payments

Use our online payment system to pay for:

• business rates
• council tax
• housing benefit overpayments
• invoices

Complaints, compliments and suggestions

Use these forms to contact us about complaints, compliments and suggestions and not to make service requests.

• complain to us if things have gone wrong
• compliment our services if you think we've done well  
• suggest things to us to make improvements

For more information read our Council Connect FAQs.