We have information about most council services on our
website.
We all search for information on websites in different ways
and with over 20,000 pages on our site it can be difficult to find
the right section.
There are five ways to help you find the
information you're looking for when you're moving around the
site:
1. Main channels
All the pages on our website are grouped under nine main headings
called "channels". Information is organised in a hierarchical
structure under these nine headings:
As the nine channels appear across the top of every page on the
site you can use them at any time to take you to another part of
the site.
Under each of these nine channels are up to 14 sections which
appear on the left hand side of the screen in the colour that
matches the channel you're in (for example turquoise for Your
Council).
Within each of these sections are more detailed pages about the
services in that area, and there are individual news and events
sections for each of the nine channels.
2. A-Z
There is a link to our
A-Z in
the top left-hand corner of every page on our website, in blue
text between Contact us and
FAQs.
The A-Z alphabetically lists most of the pages on our website
and are grouped by category.
3. FAQs
There is a link
to our FAQs
(frequently asked questions) in the top left-hand
corner of every page on our website, in blue text between
A-Z and Site map.
FAQs provide more detailed information about our services and
are grouped by channel.
4. Site map
There is a link to our site map in the top left-hand
corner of every page on our website, in blue text after
FAQs.
Our site map provides an overview of all the pages on our
website and are grouped by channel.
5. Site search
If the other four search methods aren't working try typing a
keyword or phrase into the search box that appears in the top
right hand corner of every page then click on
Search.
A list of matches will be displayed for you to select the
appropriate page from.
Additional search methods are available from the hompage
only. Find out more in our
using the
homepage section.
Once you've found the correct page
Each
page is structured in the same way with the main text in the centre
of the page and FAQs (frequently asked questions), downloadable
documents, contact details and related links on the right
hand side. Down the left hand side are all the sections and pages
that appear in that channel, colour coded to match the rest of the
channel (for example turquoise for Your Council).
When you click on any text that appears blue and is underlined
you will either download an attachment, go
to another page on our website, or be directed to an external
website. You can tell what kind of link it is by hovering over the
blue underlined text so the tooltip appears.
Still can't find the correct page?
If you
do encounter any problems using any pages or finding any
information please contact our
Web Editor who will
help you find what you need.