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Technical issues

You may experience some problems using our online mapping system.

Here are some of the more common problems you may find when using the facility with explanations which may help you correct any difficulties you encounter:

  • Download times - If you have a dial-up connections you may find it slow loading the maps. Please be patient
  • Screen resolution - The map is designed for a resolution of 1024 x 768 or above
  • Web browsers - The system has been designed and extensively tested on PC's with Internet Explorer 5.5 and 6. Older versions of Internet Explorer, Netscape users and users with other web browsers may experience problems using the system. If you encounter any problems please, where possible, provide us with details of your operating system, web browser, JavaScript and style sheet settings and whether you have any sort of pop-up blocker installed
  • Pop-up blockers - You may experience problems if you use a pop-up blocker. Google users can add the website to their whitelist of permitted sites or hold down the CTRL key when using the site to allow pop-up windows to open

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