Emergency Contact Answering Service (ECAS)

In an emergency out of usual office hours please call 01934 622 669.

Our Emergency contact answering service (ECAS) call-out number handles council emergencies which happen in North Somerset outside usual working hours, which are 8.45am until 5pm Monday to Thursday and 8.45am until 4.30pm on Friday.

If you need to contact us in an emergency outside working hours call 01934 622 669.

This number is for any emergency where we have an obligation to respond. This could include environmental issues, social services, council housing, waste matters or highways.

If you are in doubt about whether your problem is an emergency please call the number for advice.

For further information on how we plan to cope with any large scale emergencies in the North Somerset area including swine flu, or for emergency advice, please visit our Emergency Management section.