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Emergency Contact Answering Service (ECAS)

We run an emergency contact answering service for residents in North Somerset.

The call-out number handles emergencies which happen in North Somerset outside normal working hours, which are 8.45am until 5pm Monday to Thursday and 8.45am until 4.30pm on Friday.

If you need to contact us in an emergency outside working hours call 01934 622 669.

This number is for any emergency where we have an obligation to respond. This could include environmental issues, council housing problems, waste matters and highways.

If you are in doubt about whether your problem is an emergency please call the number for advice.


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