Our web pages contain information about our services and
provide contact details to put you in touch with the department and
person you need.
If you can't find the specific contact details you need, you can
always contact us by phone, online, in person or by letter at
the following:
By phone
Our main switchboard number for all general
council enquiries is 01934 888 888 with lines open
Monday to Friday from 8am until 6pm.
For specific enquiries about environmental
services such as waste collection, highways, noise
nuisance and pest control call Council Connect on 01934 888
802. Lines are open 8am to 6pm Monday to Friday. You can also
email Streets and Open
Spaces about waste and highways or
Environmental
Protection about noise, pests and dog issues.
For enquiries relating to social services for older and
disabled people
call Care Connect on 01275
888 801. Lines are open 8am to 6pm Monday to Friday.
In an emergency out of our usual working hours please use our
emergency contact answering
service (ECAS).
Online
If you wish to make a specific compliment, suggestion or
complaint you can do so by filling in one of these forms:
Alternatively, you can contact our
Customer
Services Officer and we will pass your enquiry or comments
on to the relevant person.
If you have any issues related to the content of this site or
any of its functions please contact our
Web Editor.
In person
If you wish to visit us in person then
our Town
Hall in Weston-super-Mare is open for general enquiries. Our
reception at Somerset
House in Weston-super-Mare deals with housing
enquiries.
There is also has a wide range of council
information available at
your local library,
including the Council Connect service at the
For All Healthy Living Centre on Lonsdale Avenue in
Weston-super-Mare.
However, if you have a enquiry relating to a specific service
please contact the relevant department or person to arrange an
appointment at their offices beforehand.
By letter
If you want to write to us our main address is:
North Somerset Council
Town Hall
Walliscote Grove Road
Weston-super-Mare BS23 1UJ
DX Mail
If you use the DX system our address is:
DX 8411
Weston-super-Mare
In an emergency
If your enquiry is outside our usual working hours or at the
weekend and is urgent, such as an emergency to do with
environmental issues, social services, council housing, waste
matters or highways, call our Emergency contact answering
service (ECAS) on 01934 622
669.