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Community transport FAQs

Who is eligible to use the community transport service?

This depends on the operator but generally it is for people who are unable to use conventional public transport. Membership or registration is required for most schemes.

Can I use my Diamond Travelcard bus pass on community transport?

Bus pass holders are entitled to a 50% discount on some local journeys. Currently only dial-a-ride passengers with Weston and District Community Transport can use their passes. Acceptance by other community transport schemes is under review.

How much will it cost?

Fares are generally set based on the length of the journey and are agreed with the operator in advance. A local dial-a-ride or shopping trip is generally comparable with a local bus fare.

What services are available?

There are many groups operating in North Somerset, from small car schemes serving patients of a local GP surgery through to large groups with a fleet of dedicated community buses. Refer to our Community Transport Directory (pdf, Dec11, 591KB) for your local scheme.

Can I travel with my wheelchair or walking aid?

This depends on the operator but most dial-a-ride and shopping trips are fully accessible and designed to cater for wheelchairs and other equipment.