We have a duty to ensure any hazards on roads or
pavements within North Somerset are made safe as soon as
possible.
Any potential threats to public safety on the
highway need to be removed as they could cause injury to
pedestrians and road users or damage property.
Hazards can result from accidents, damage or vandalism with
the following examples considered to be risks:
- Missing drain or inspection covers
- Protruding pedestrian guard railings or fencing
- Toppled concrete and traffic bollards, sign posts, lamp columns
and lanterns
- Damaged bridge parapets
- Oil spillages
- Broken or loose hanging traffic signal lights and sign
plates
You should report any of these, or similar hazards, to
us immediately.
To report a hazard contact
our Streets and Open
Spaces service between 8.45am and 5pm Monday to Thursday
and between 8.45am and 4.30pm on Friday.
Outside of these hours contact our out of hours emergency line
on 01934 662 669.
When reporting a hazard you should include the following
information to help us deal with the problem as quickly as
possible:
- Area, street name and location on the street of the hazard
- Description of the hazard
- Your name and a contact number
- Date and time of the damage - if known
- Details of person or vehicle registration responsible for the
damage - if known
- Whether the police attended the scene
If the damage is clearly not our responsibility we will contact
the person or organisation responsible and request they make the
hazard safe.
If they are unable to do this or responsibility cannot be
established we will make the hazard safe and recover the costs.
For more information contact our
Streets and Open
Spaces team.
