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How benefit is paid

Your benefit will usually start from the Monday after we have received your completed claim form.

However, this will depend on how quickly you send us all the information we need and how busy we are at the time of your application.
 
We will pay your council tax benefit straight into your council tax account and send you a revised bill showing any remaining amount you have to pay.

Housing benefit will either be transferred straight into your bank account, sent to you in a cheque or handed directly to your landlord.

For more information contact our housing and council tax benefit customer services team.