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ContactPoint objectives

The ContactPoint system will provide a quick way to find out who else is working with a child or young person within North Somerset.

This ability to share information will be used to deliver more co-ordinated support and improve outcomes for children and young people.

Part of the Every Child Matters (ECM) programme, ContactPoint is an online directory for use by authorised staff who work with these groups.

This includes practitioners from education, health, social care, youth offending and some non-statutory voluntary services who will use it to do the following:

  • Encourage better communication between practitioners by sharing information or the knowledge that a Common Assessment Framework (CAF) has taken place or action is being taken
  • Improve service experience for children, young people and families
  • Improve the lives of children and young people with a strong emphasis on early intervention and prevention before problems become serious
  • Increase efficiency by cutting down on unproductive time spent by practitioners trying to find out and contact other services involved with a child

For further information about ContactPoint please visit the Every Child Matters (ECM) website.

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