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Personalisation of adult care

We provide a range of social care services to the residents of North Somerset, but the way we provide them is changing. 

The government is encouraging councils to look at the way they deliver social care services to make sure that they are user friendly and accessible to everyone. 

We are developing some new services and making access to social care easier so that you are able to get the right level support and know where to turn for advice.  Improvements to our Care Connect service will mean that specialist information and advice, health and social care referrals and assessments will all be available in one place.

We are working towards offering people more choice and control over the way they receive and organise their care support, in the form of a personal budget.

There are four main areas that we are looking at to improve the support that we offer.

We are working to make sure that universal services such as education, housing, leisure and transport are accessible and available to everyone in the community, for example Go4Life is a North Somerset scheme which encourages and supports people to get healthy and active in their everyday lives.

Sometimes small problems can get bigger and people can begin to lose their independence, which is why the government wants local authorities to work with people on early intervention and prevention support, for example, Carelink is a community alarm system that is connected to a control centre through the telephone system which means that people are able to live independently with peace of mind that help is at hand if they need it.

We want to increase your choice and control to make it easier for you to access the help and support you need, when you need it.  If you have a personal budget, there are many ways that your support needs can be met, for example some people choose to employ personal assistants, and some people choose to use traditional services like day care or residential care. 

Finally, we are building on the links that we have with other organisations in the private and voluntary sector as well as charities and our own services to make sure that the widest possible range of support is available.  The government refers to helping local communities to become stronger as increasing social capital.

For more information view our Factsheet (pdf, May 10, 89K) or contact our Care Connect team.

The Putting People First websitse is the on-line hub of information, news, events and resources aimed at social care practitioners.