North Somerset Logo

Housing benefit

It is your responsibility as a tenant to make a housing benefit claim.

You will need to provide proof of how much rent you pay and what services are included such as heating, water rates and meals.

If you have a tenancy agreement you can send us a copy of that and we will use it to work out all the details we need.

However, if you do not have one then you will need your landlord to write us a letter containing the following information:

  • Their name and address
  • Your name and address
  • How much rent you pay and what services this includes
  • How much you pay for these services
  • What date your tenancy started and the date you moved in
  • What type of tenancy you have

We will check any documents or information made in support of a claim to ensure they meet our verification standards and to prevent benefit fraud.

All claims with a deregulated tenancy are referred to a Government rent officer for a decision to be made on a reasonable market rent for your property.

However, they will not be called in if your rent has been registered as a fair rent.

If a rent is considered to be unreasonably high then the amount of housing benefit paid could be restricted.

For example, this could occur because you are living in a property which is larger than needed.

The following criteria are used when deciding whether a property is too large with one bedroom allowed for each of the following:

  • A married or unmarried couple
  • A single person aged 16 years or over
  • Two children under 16 years of the same sex
  • Two children under 10 years
  • A child under 16 years

Housing benefit cannot be paid for part of the rent which covers what we call ineligible services such as water rates, fuel costs or meals.

These costs are deducted from the rent payable before Housing Benefit is calculated.

For example:

Actual rent charged = £70
Water rates = £1
Fuel = £5.68
Part-board = £12.60
Rent eligible for housing benefit = £50.72

This final figure is referred to as the eligible rent where a tenant who receives income support entitled to their full eligible rent.

You have no obligation to tell you landlord that you have claimed benefit and we can only discuss your claim with them if have given permission.

Send us your ideas and comments Have your say

Events Listing
Contact details