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Service User involvement

Service Users should be involved in all aspects of their own care and be able to give input into the development of local drug treatment services.

Involvement in their own care should be reflected in an individual care plan which they are involved in developing and reviewing.

Involvement in the development of local drug treatment services can be done through both formal and informal consultations and through the North Somerset Service User Forum (SURF).  For details of SURF meetings please see the SURF poster (pdf, Jan 11, 83KB).

There are other service user groups such as VIA (Views Into Action) and the ARA service user group which also consult service users and collect feedback on local drug treatment services.

Service Users have been consulted on a number of aspects of the drug treatment system.  Last year a big consultation was carried out around the detox facilities in North Somerset.  For full details of this consultation please see the Detox Consultation Final Report 2009 (pdf, Mar 10, 27KB).

For more information contact our Community Safety and Drug Action team.