We are committed to providing quality services and have
set out service standards that you can expect from us.
Our service standards include national outcomes we would like to
achieve:
- Improved health and emotional well-being
- Improved quality of life
- Making a positive contribution
- Choice and control
- Freedom from discrimination
- Economic well-being
- Personal dignity
We also have set out standards for how you access information,
assessments and how we provide our services.
All these standards are outlined in our
Standards for Delivery (pdf,Jan 10,
33KB).
For more information about our services contact
Care Connect.
The council’s
Customer Care Charter sets out general standards for customer
care.
