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Complaints

If you are concerned or worried about any aspect of the assistance you receive you should let us know.

It is important we hear your views about our assistants, their conduct and the service you receive.

You can make your views known by telling your home care assistant in person or your care manager.

You can contact your local home care office or talk to one of our senior care workers who will from time to time to check you are satisfied with the service.

For further information and to make your view known contact our Home Care Services team.


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